سياسة الخصوصية

Privacy Policy

Effective Date: 27/01/2023

This Privacy Policy explains how Green Youth (“we”, “our”, “us”, or the “Site”) collects, uses, shares, and protects your personal data when you visit or make a purchase from our website.

By using our Site, you agree to the terms of this Privacy Policy. We are committed to handling your personal data with transparency, care, and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users where it applies.

 

Information We Collect

1. Device Information

  • Purpose: To properly display the website and understand user interactions for improvement.

  • Collected via: Cookies, log files, web beacons, tags, pixels (including Google Ads and Facebook Pixel).

  • Examples: IP address, browser type, device type, time zone, referring URLs, site usage.

  • Legal basis: Consent (cookie banner), Legitimate interest (security and analytics).

  • Shared with: Shopify (our platform provider), Google, Meta (Facebook).

2. Order & Account Information

  • Purpose: To process purchases, payments, deliver orders, provide customer service, and send transactional updates.

  • Collected from: You directly, when placing orders or creating an account.

  • Examples: Name, billing/shipping address, phone number, email, payment information.

  • Legal basis: Contract performance, Legal obligation, Legitimate interest.

3. Customer Support Data

  • Purpose: To respond to inquiries or complaints and ensure high-quality service.

  • Collected from: Emails, forms, or direct messages you send us.

  • Shared with: Customer service tools, if used (none at present).

Cookies and Tracking Tools

We use cookies and similar technologies to improve user experience and show relevant marketing. These include:

  • Functional Cookies: Help the site function properly.

  • Analytics Cookies: Help us understand website usage (via Shopify analytics).

  • Marketing Cookies: Help us deliver targeted ads via Google Ads and Facebook Pixel.

You can control cookie preferences via your browser or opt-out tools (see “Your Choices” below).

Marketing Communications

With your permission, we may use your email or browsing behavior to send promotional offers. We use:

  • Facebook Pixel to show relevant ads on Meta platforms

  • Google Ads to display relevant ads across the web

You can opt out of personalized ads using:

Who We Share Data With

We only share personal data when necessary and only with trusted service providers:

  • Shopify – our online store platform

  • Payment processors – for secure transactions

  • Shipping providers – to deliver your orders

  • Advertising platforms – Google Ads, Facebook Pixel (if you consent to marketing)

These providers are contractually obligated to protect your information.

International Transfers

Because our store is hosted on Shopify, and some tools we use (like Google or Meta) operate globally, your information may be transferred and processed outside your country, including in Canada, the United States, and the EU. Shopify implements appropriate safeguards for data transfers, such as Standard Contractual Clauses (SCCs).

Retention of Personal Data

We keep your personal information:

  • As long as you have an account or pending transactions

  • For legal, accounting, or fraud prevention purposes

  • Until you request deletion (see below)

Your Rights

Regardless of where you are located, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your personal data (where legally possible)

  • Withdraw any consent you previously gave

  • Object to marketing or data processing based on legitimate interest

  • Receive a copy of your data (data portability)

To exercise any of these rights, please email: greenyouthjo@gmail.com

Do Not Track Signals

Our Site does not respond to “Do Not Track” signals from browsers, as there is currently no universal standard for handling them.

Security of Your Information

We take appropriate measures to protect your data from unauthorized access, disclosure, or destruction. However, no online transmission or storage system is completely secure.

Age Restrictions

Our website is not intended for individuals under the age of 18. If we discover that we have collected personal data from someone under 18, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will appear on this page with an updated "Effective Date".

Complaints

If you are concerned about how we handle your personal data, please reach out to us at info@greenyouth.sop. You may also contact your local data protection authority if applicable.

Last Updated: 19/07/2025