سياسة الشحن

 1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. Also, see our Returns and Refunds Policy

2. Delivery Location

Items offered on our website are only available for delivery to addresses within the Hashimite Kindom of Jordan. We also accept orders from international customers who are shipping to addresses, however, the order has to be made through email on info@greenyouth.shop.

 3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day menas Sunday to Thursday, except holidays. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 4. Delivery Instructions

You can provide special delivery instructions via email. However, please note that we don't deliver ourselves and we deal with a delivery company. We will relay your request to them, but it is up to the delivery company to satisfy your instructions. 

5. Shipping Costs

Delivery within Jordan is set at a flat fare of 3 JOD. Free delivery is available for purchases of 20 JOD and above. For international delivery, please reach out at info@greenyouth.shop.

 6. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at +962788880826.

 7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@greenyouth.shop.